UBA makes U-Turn, says cards can be used on any site, anywhere

In a roundabout turn from its Thursday’s announcement banning
the use of its debit and credit cards in making certain purchases,
the authorities of the United Bank for Africa Plc have said the
cards could be used on any credible platform and for the purchase
of any service the card holder desires.

The UBA authorities had, on Thursday, emailed customers telling
them that they could not use the bank’s debit/credit cards to
purchase certain services or items, such as jewellery, pornography,
or betting, among others.

However, using the same avenue of emailing it used for the
Thursday announcement, the bank has emailed customers again, this
time, cancelling the ban and informing that they are free to use
its debit/credit cards in the purchase of desired goods and
services as are guaranteed by applicable laws.

The new email, signed by Executive Director, Group COO, Mr.
Chukwuma Nweke, reads: In our relentless bid to continuously
provide excellent services to our customers, we work hard to
protect your transactions and Identity.

We recently sent you correspondence indicating that your cards
would be protected from certain risky sites.

We have listened to you and have heard that this is not in line
with your expectations. We have immediately made adjustments
accordingly.

Please be informed that all sites have been unblocked and you
can now transact on any platform globally that you would like to
whilst we continue to provide surveillance on some high risk
activity points to protect your transactions.

We apologise for any inconvenience caused and will continue to
work hard to serve you better.

Sincerely,
Chukwuma Nweke
Executive Director, Group COO

In a roundabout turn from its Thursday’s announcement banning
the use of its debit and credit cards in making certain purchases,
the authorities of the United Bank for Africa Plc have said the
cards could be used on any credible platform and for the purchase
of any service the card holder desires.

The UBA authorities had, on Thursday, emailed customers telling
them that they could not use the bank’s debit/credit cards to
purchase certain services or items, such as jewellery, pornography,
or betting, among others.

However, using the same avenue of emailing it used for the
Thursday announcement, the bank has emailed customers again, this
time, cancelling the ban and informing that they are free to use
its debit/credit cards in the purchase of desired goods and
services as are guaranteed by applicable laws.

The new email, signed by Executive Director, Group COO, Mr.
Chukwuma Nweke, reads: In our relentless bid to continuously
provide excellent services to our customers, we work hard to
protect your transactions and Identity.

We recently sent you correspondence indicating that your cards
would be protected from certain risky sites.

We have listened to you and have heard that this is not in line
with your expectations. We have immediately made adjustments
accordingly.

Please be informed that all sites have been unblocked and you
can now transact on any platform globally that you would like to
whilst we continue to provide surveillance on some high risk
activity points to protect your transactions.

We apologise for any inconvenience caused and will continue to
work hard to serve you better.

Sincerely,
Chukwuma Nweke
Executive Director, Group COO