What is Employee Scheduling Software? Analysis of Features, Benefits and Pricing

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Creating a schedule that works
well for all your employees and shift requirements is arduous and
time-consuming. Small, medium and large-scale companies suffer from
loss of time and resources in dealing with the confusion and
potential human error when doing it manually. A cost-efficient and
reliable solution for this is implementing an employee scheduling software. But first of all, what is employee scheduling
software?

It is a workforce and scheduling
management platform designed for owners and managers to administer
their hourly workers. Automating the process of creating schedules
produces consistent results, manages labor costs, increases
productivity, and improves workforce satisfaction. Its core
function allows auto-assigning shifts, automating
notifications for new schedules and shift changes, clock-in and
clock-out features, timecard creation, and payroll import
files.

In this guide, we’ll provide
essential pieces of information in understanding the scheduling
software in depth. The following points will be covered and
discussed in details:

Increasing importance of innovation in a
workplace

Running a business involves a
lot of processes, like admin tasks that can take up a huge amount
of your time and attention from focusing on your central and
high-level operations. This may lead you to under utilize your
resources or hire more employees that would cost you more in the
long run.

Using a spreadsheet in plotting
timelines and schedules loses 20% of a manager’s time, as per Deputy. In a year, 140 hours of
their working time is spent on creating schedules manually. This is
a huge chunk of time that can be allocated to other high priority
tasks.Moreover, employees who don’t have a well-structured schedule
admit to wasting 50% of their time at work. Coming into work
without being aware of the tasks that need to be done drops their
productivity.

The good news is that we now
have technical solutions to address these bottlenecks and improve
your whole team’s efficiency and productivity. Employee scheduling
software solves common issues like shift demand swings, scheduling
changes, and employee no-shows. According to an Aberdeen Group
study, employees are 6 times more satisfied with their work when they are given the ability
to manage their own schedule in real time. This can impact your
employee’s morale and performance. It also helps reduce unplanned
overtime costs up to 4% while worker productivity increases up to
12%.

Source: Deputy.com

Examples of Employee Scheduling Software

If you want to get a headstart
on checking out some software solutions, you may start at some of
the leading products in the niche. Here are some examples of
employee scheduling software:

Scoro. With a host of work management features, Scoro
makes tracking and planning schedules more efficient. Assigning
tasks and scheduling shifts are done smoothly on its own planner
where you can view individual workloads of your employees and
available slots. The visual overview lets you create realistic
deadlines for tasks and avoid conflicting shifts. Employees can
also manage their own priorities, deadlines, and projects.
Automated updates streamline calendar events and work reports.
Meanwhile, the shared calendar centralizes all schedules and
meetings to guarantee everyone stays in the loop.
7Shifts. Designed specifically for restaurants, 7Shifts
is packed with industry-specific features to target and address the
scheduling needs of a restaurateur. Those who have used the
traditional pen and paper or Excel for scheduling can recognize the
UI’s layout as it’s designed similarly for familiarity. The
difference lies in how the software upgrades its functionality with
an intuitive drag-and-drop navigation, auto-scheduling feature, and
custom shift plates. It simplifies staff scheduling by basing it on
weekly shift requirements and staff availability. The staff is also
notified of any assignments or changes using instant notifications
with the free mobile app.
SubItUp. Engineered towards eliminating conflict
schedules of staff, SubItUp ensures there will be no double-booking
for your employees with its smart tech system. When a staff is
unavailable, they will not be scheduled for a shift or task. It
adapts to the size of your team to create solutions for devising
and communicating staff schedules based on crucial factors of your
organization. The unpublished mode lets you take your time in
planning schedules and making changes as much as you want without
updating your team of every adjustment. Once it’s done and
complete, you can then publish it. It also has other features like
staff self-scheduling, staff priority, fair shift, shift
reassignment, add or drop a shift, and break time
arrangements.
Planday. It caters to different industries such as
retail, manufacturing, fitness and leisure, and hospitality, among
others. It eliminates the manual process of collecting the
employee’s availability and preferred shift. Instead, it gathers
all the information efficiently and stores it for future reference
when you’re scheduling. Creating schedules based on the department
and skill set ensures the right staffs are employed at the right
shifts. To reduce time spent on creating schedules, you can save a
template which you can reuse as a base for new schedules and fine
tune it based on your current requirements.
ADP Vantage HCM. It is a software suite for various business management
solutions. True to the definition of employee scheduling software,
one of its core functions is time and labor management which uses a
configurable automated scheduling. This ensures the right people
are assigned the right tasks at the right time. It has absence
management capabilities to
keep track of infractions and availability while preparing for
scenarios where there are leaves and absences. Managing attendance
and overtimes is also covered by the software with its real-time
dashboard visibility. It also monitors any changes made in
timecards and ensures consistent pay policies are
applied.

Scoro’s dashboard with a view of various
statistics, revenues, and calendar, among others.

Benefits of Employee Scheduling Software

Why use employee scheduling
software? There are numerous reasons to implement the system in
your organization. Each business has different purposes and
requirements for using it. To get an idea of what it can do for
your business, here are some of the advantages of employee
scheduling software:

Adapting to changes in employee availability. Having a buffer in case of scheduling changes
is crucial to avoid scheduling conflicts or shifts with no assigned
worker. For example, when one employee cannot make it to his/her
shift, he/she can look for a replacement once the schedule is
posted. If the software has a shift-swapping capability, the
available employee can take the schedule and accept it in real
time. As managers, you will have the option to manually approve
this changes or automate the process.
Improving employee communication. Staying in touch
with your employees to make
sure they can make it to their assigned duties is crucial. Group
notifications send alerts to everyone or a selected number of
people when there are new schedules assigned to them or if there
are changes made with their shifts. This also makes it easier to
immediately look for an available employee when the assigned staff
fails to come to work.
Ensuring compliance. Overlooking documentation, expiration dates,
and store credentials can hurt your organization’s processes.
Therefore, it’s important to monitor credentials and ensure they
are compliant with the relevant rules and regulations. If there are
employees with upcoming credential expirations, the software will
send them alerts so they won’t miss the expiration date. Those with
expired credentials will automatically be blocked from being
assigned to shift to lessen the time spent in tracking each
employee.
Reducing employee no-shows. An emergency and unplanned employee
unavailability can happen, especially during same-day situations
where an employee may fail to show up or fall ill all of a sudden.
The software can mitigate this issue by preparing a pool of a small
number of employees who can take the shift in the last-minute. They
can be full-time workers who want some overtime work, part-time
employees, or contingent staff. This can also be utilized during
demand swings when there is an increase or decrease in staff
demand.
Evaluating your organization’s resources. The software provides you a rich source of data
that ranges from attendance information to skill and performance
ratings which you can tap for assessments. Monitoring and measuring
your resource pools ensure you fill a role, especially
mission-critical ones, with highly-skilled employees at the right
time. This also helps you notice if there are any overlapping
requests for vacation leaves so you can adjust schedules
proactively beforehand.
Trimming labor costs. Optimizing labor coverage can be achieved by
efficiently tracking and utilizing historical information in
determining labor needs for each shift. Forecasting the demand lets
you assign shifts that align with your business needs at a given
time or situation to control unplanned overtime costs and monitor
overall labor costs in comparison to the allocated
budget.
Procedural consistency. Misplacing, overlooking, and forgetting time
off requests can be a major problem for your business operations.
Your employee’s performance and moral can be improved when they are
assured of a consistent scheduling process while managers and
supervisors get the peace of mind that each shift is supplied with
enough workforce. This leads to better customer satisfaction when
they’re business needs are met with high-quality service from your
staff.

Types of Employee Scheduling Software

How does employee scheduling
software work? These systems are developed to provide solutions for
your company’s scheduling needs. It may come in two types, which
are:

Static scheduling.
This type of scheduling is suited
for companies with fixed working shifts. They rotate employees on
two or more shifts during a 24-hour period with a predefined
periodicity. The software remembers the routine and streamlines the
process by scouring which employee is scheduled for a specific
shift during the day. Some businesses that suit this type of
scheduling are hospitality industries like restaurants and
hotels.
Dynamic scheduling.
Work shifts that constantly change
belong to dynamic scheduling. It may also refer to shifts with
varying clients and locations such as HVAC technicians, pet sitting
services, and home care contractors. The employees are scheduled
for a shift at different times and locations. The software helps
avoid scheduling conflicts by ensuring everyone gets a real-time
update on who is available.

Some products cater to only one
type while others can implement the two scheduling types.
Additionally, it also comes in two deployment types.

Web-based. Many companies use this type of deployment
because it can be accessed in any computer anywhere in the world as
long as the user has the necessary login details and internet
connection. There are no installations needed and the data doesn’t
have to be backed up manually so you’re assured your data is
secured and saved. Purchasing this type of service can be on a
monthly or annual basis which you can pay for as long as you use
it. In most cases, the cost depends on the number of users or
employees.
On-premise/Server-based.
The database and software for
storing your information are installed on your server. Hence, it
can only be used by users within your private network. It usually
has a high upfront cost of purchasing the system with additional
payments for maintenance, support, and upgrades. Backing up data
must also be done regularly so you can restore it if the computer
breaks down or needs replacement.

Planday’s user interface (UI) for
their mobile platforms.

Features of Employee Scheduling Software

What does employee scheduling
software do? To get a better
grasp on what it does, it is fundamental to learn the features of
employee scheduling software to streamline and optimize your work
and scheduling management requirements.

Schedule overview. This
is essential for viewing your weekly, biweekly, and monthly shifts
so you can gain perspective regarding your employee’s schedule like
coverage gaps. Filter what you want to see based on location,
specific shifts, and roles. You can also view who is assigned at a
certain time and location.
Work management. This lets
you oversee your work or project by managing billable and
nonbillable work, portfolio management, budget allocation, meeting
schedules, and employee workloads while maintaining productivity
and efficiency.
Real-time communication. The software combines its capabilities with
mobile technology to provide real-time, 24/7 access to your
workforce through text messaged, emails, or mobile applications.
This ensures everyone receives timely notifications for any
announcements, updates, and changes.
Auto-assign shift. This
expedites one of the most time-consuming processes which is
assigning shifts. It automates matching an employee with the
appropriate role in an organized way. After all, what is employee
scheduling software if not for automating shift assignments and
speeding up the process.
Shift swapping. This
makes it easy for employees to trade their shifts or pick up
available shifts. This prevents double-booking to a specific shift
while staying compliant with your company’s overtime rules to avoid
unplanned overtime costs.
Schedule template. The
template serves as a base for your next schedules which you can
fine tune based on your current shift requirements. This can be
saved from your previous schedules to reduce the time spent on
creating new formats even when the schedule is static or
repeating.
Worker profile. This is
essential in handling all your employee’s data like contact
information, licenses, training, documents, certifications,
expiration dates, employment history, and education information,
among others. This helps you align job responsibilities with their
expertise and ensure compliance.
Resource forecasting. Leverage sophisticated algorithms according to
historical patterns accurately to have a projection on what types
and how many resources you’ll need.
Reports and analytics. It
provides insight on labor costs, schedules, and employees for
people and calendar reports, financial reports, time clock, and
data export. These executive summaries are vital to keeping the
management informed about the entire staff’s schedule and working
information.
Integrations. If you have payroll and human capital
management systems, you can integrate the software to optimize your
business operations. This can also contribute to centralizing your
time and attendance functionality.

Buying factors to consider

Identifying the purpose of
employee scheduling software helps you choose which solution to
purchase. It makes the process significantly more efficient to
manage. It also ensures compliance with various rules and
regulations. To help you narrow down your choices, you may also
consider these factors:

Ease of use. Not all users in various types of industries
are tech savvy. Hence, choosing a system that is user-friendly
eliminates a long learning curve for users with no technical
knowledge.
Auto-assign shifts.
Assigning shifts is time-consuming
which makes it crucial to look for a system that automates the
process following your own set of rules. This eliminates the need
to manually match an employee to a position and prevent
errors.
Schedule Tracker. Since one of the main purposes of getting an
employee scheduling software is to make scheduling efficient,
having a tracker is essential. This helps you build and maintain
schedules, boost customer satisfaction, and set up billing
cycles.
Cost-efficiency. Purchasing a software plan is an investment.
It’s important to choose one that gives you more value and
function. This may also mean adding premium features for a better
ROI if it supplies your business needs.
Targeting business challenges.
Identifying your business’ pain
points is crucial because each business faces different challenges
due to unique factors. Knowing what issues you need to address
makes choosing a software that can solve it more
effective.
System compatibility.
To truly improve your business
operations, the new software must be compatible with your existing
systems such as reporting, payroll, and point-of-sale (POS), if you
have them. Integrating them together increases the overall
efficiency of your processes and maximizes the software’s
performance.
Accessibility and security.
For the convenience of your team,
considering the software’s accessibility is vital. Since most
people nowadays prefer using their smartphones and tablets, having
a software that’s available on mobile platforms is essential. It
must also be secure to protect your business data.
QuickBooks integration.
While it is optional and
preference-based, choosing a software that integrates with
QuickBooks or other accounting solutions streamlines payment
management.
Available technical support.
Stumbling upon technical issues can
hurt your business and waste valuable time. Knowing the software
has a reliable and reachable support gives you peace of mind in
case of any software problems.
Analytics and reporting.
The software must provide you with
sufficient and accurate information to optimize your scheduling
process. Make sure to check if it collects relevant data that you
can assess and review.

7Shifts’ performance tracker showing
sales and labor costs.

Pricing of Employee Scheduling Software

To get an idea of the cost of
employee scheduling software, here are some pricing plans for the
leading product solutions in this niche.

Scoro. It comes in three
pricing plans that start at $22 per user and $899 for onboarding
cost. All their plans are equipped with robust features like
automated data backup, full-featured API, and various management
tools to cater different business needs and scale.
7Shifts. The
price packages start at $39.99 per month for the Entree which can
also be billed monthly or annually. Enterprises that need more
tools and solutions can also ask for a quote to customize the plan
accordingly.
SubItUp. Their
pricing packages start at a monthly rate of $1 per user with
features like manual scheduling and shift changes. Higher plans
include API access, HR tools, and automated scheduling. Enterprises
can ask for a quote for specific scheduling requirements so
SubItUp’s consultants can develop a solution for you.
Planday. Starting from a monthly fee of $2 per user,
basic scheduling and communication services are covered. You may
also add more features and upgrade your plan as your company
grows.
ADP Vantage HCM. Its pricing is only available upon request for
a quote as their consultants base the fee on your business’
scheduling needs.

Potential Issues

Not all products are created
perfect and equal. There are circumstances where you’ll encounter
potential issues in implementing them and, in some cases, it may
not even be the software’s fault. Here are some things to be aware
of:

Internet connection issues.
Most work management software
solutions are web-based and reliant to internet access. However, it
can be challenging for users who don’t have a high level of
performance with their internet connections.
Skeptical employees.
Some employees are hesitant about
adopting new technology, especially those who are not very tech
savvy. This can be solved through an open communication to let your
employees understand the benefits and convenience it can give
them.
Underutilization. You pay when you implement the system. If it’s
features are not fully utilized, you may get little ROI. Making
sure you understand how the system works is crucial, especially
when you add premium tools and features.

Latest Trends

After understanding what is
employee scheduling software and learning about its features, it’s
time to look at its recent trends. Today’s staff scheduling
solutions are already equipped with a rich set of tools and
features. At the same time, it is expected that further innovations
are developed and integrated into the software to improve its
efficiency as more companies engage it in their
organization.

While the employee scheduling
software streamlines many of the business operations, it still
needs the oversight of managers to correct issues and fine tune it.
But as technology advances, more and more systems are tapping into
Artificial Intelligence to play a bigger role in the entire process
that lessens the need for actual supervision.

The post What is Employee Scheduling Software? Analysis of
Features, Benefits and Pricing appeared first from online sources and was reposted by the community on Financesonline.com.

In this guide, we’ll provide
essential pieces of information in understanding the scheduling
software in depth. The following points will be covered and
discussed in details:

Increasing importance of innovation in a
workplace

Source: Deputy.com

Examples of Employee Scheduling
Software

If you want to get a headstart
on checking out some software solutions, you may start at some of
the leading products in the niche. Here are some examples of
employee scheduling software:

Scoro. With a host of work management features, Scoro
makes tracking and planning schedules more efficient. Assigning
tasks and scheduling shifts are done smoothly on its own planner
where you can view individual workloads of your employees and
available slots. The visual overview lets you create realistic
deadlines for tasks and avoid conflicting shifts. Employees can
also manage their own priorities, deadlines, and projects.
Automated updates streamline calendar events and work reports.
Meanwhile, the shared calendar centralizes all schedules and
meetings to guarantee everyone stays in the loop.
7Shifts. Designed specifically for restaurants, 7Shifts
is packed with industry-specific features to target and address the
scheduling needs of a restaurateur. Those who have used the
traditional pen and paper or Excel for scheduling can recognize the
UI’s layout as it’s designed similarly for familiarity. The
difference lies in how the software upgrades its functionality with
an intuitive drag-and-drop navigation, auto-scheduling feature, and
custom shift plates. It simplifies staff scheduling by basing it on
weekly shift requirements and staff availability. The staff is also
notified of any assignments or changes using instant notifications
with the free mobile app.
SubItUp. Engineered towards eliminating conflict
schedules of staff, SubItUp ensures there will be no double-booking
for your employees with its smart tech system. When a staff is
unavailable, they will not be scheduled for a shift or task. It
adapts to the size of your team to create solutions for devising
and communicating staff schedules based on crucial factors of your
organization. The unpublished mode lets you take your time in
planning schedules and making changes as much as you want without
updating your team of every adjustment. Once it’s done and
complete, you can then publish it. It also has other features like
staff self-scheduling, staff priority, fair shift, shift
reassignment, add or drop a shift, and break time
arrangements.
Planday. It caters to different industries such as
retail, manufacturing, fitness and leisure, and hospitality, among
others. It eliminates the manual process of collecting the
employee’s availability and preferred shift. Instead, it gathers
all the information efficiently and stores it for future reference
when you’re scheduling. Creating schedules based on the department
and skill set ensures the right staffs are employed at the right
shifts. To reduce time spent on creating schedules, you can save a
template which you can reuse as a base for new schedules and fine
tune it based on your current requirements.
ADP Vantage HCM. It is a software suite for various business management
solutions. True to the definition of employee scheduling software,
one of its core functions is time and labor management which uses a
configurable automated scheduling. This ensures the right people
are assigned the right tasks at the right time. It has absence
management capabilities to
keep track of infractions and availability while preparing for
scenarios where there are leaves and absences. Managing attendance
and overtimes is also covered by the software with its real-time
dashboard visibility. It also monitors any changes made in
timecards and ensures consistent pay policies are
applied.

Scoro’s dashboard with a view of various
statistics, revenues, and calendar, among others.

Benefits of Employee Scheduling
Software

Adapting to changes in employee availability. Having a buffer in case of scheduling changes
is crucial to avoid scheduling conflicts or shifts with no assigned
worker. For example, when one employee cannot make it to his/her
shift, he/she can look for a replacement once the schedule is
posted. If the software has a shift-swapping capability, the
available employee can take the schedule and accept it in real
time. As managers, you will have the option to manually approve
this changes or automate the process.
Improving employee communication. Staying in touch
with your employees to make
sure they can make it to their assigned duties is crucial. Group
notifications send alerts to everyone or a selected number of
people when there are new schedules assigned to them or if there
are changes made with their shifts. This also makes it easier to
immediately look for an available employee when the assigned staff
fails to come to work.
Ensuring compliance. Overlooking documentation, expiration dates,
and store credentials can hurt your organization’s processes.
Therefore, it’s important to monitor credentials and ensure they
are compliant with the relevant rules and regulations. If there are
employees with upcoming credential expirations, the software will
send them alerts so they won’t miss the expiration date. Those with
expired credentials will automatically be blocked from being
assigned to shift to lessen the time spent in tracking each
employee.
Reducing employee no-shows. An emergency and unplanned employee
unavailability can happen, especially during same-day situations
where an employee may fail to show up or fall ill all of a sudden.
The software can mitigate this issue by preparing a pool of a small
number of employees who can take the shift in the last-minute. They
can be full-time workers who want some overtime work, part-time
employees, or contingent staff. This can also be utilized during
demand swings when there is an increase or decrease in staff
demand.
Evaluating your organization’s resources. The software provides you a rich source of data
that ranges from attendance information to skill and performance
ratings which you can tap for assessments. Monitoring and measuring
your resource pools ensure you fill a role, especially
mission-critical ones, with highly-skilled employees at the right
time. This also helps you notice if there are any overlapping
requests for vacation leaves so you can adjust schedules
proactively beforehand.
Trimming labor costs. Optimizing labor coverage can be achieved by
efficiently tracking and utilizing historical information in
determining labor needs for each shift. Forecasting the demand lets
you assign shifts that align with your business needs at a given
time or situation to control unplanned overtime costs and monitor
overall labor costs in comparison to the allocated
budget.
Procedural consistency. Misplacing, overlooking, and forgetting time
off requests can be a major problem for your business operations.
Your employee’s performance and moral can be improved when they are
assured of a consistent scheduling process while managers and
supervisors get the peace of mind that each shift is supplied with
enough workforce. This leads to better customer satisfaction when
they’re business needs are met with high-quality service from your
staff.

Types of Employee Scheduling
Software

How does employee scheduling
software work? These systems are developed to provide solutions for
your company’s scheduling needs. It may come in two types, which
are:

Static scheduling.
This type of scheduling is suited
for companies with fixed working shifts. They rotate employees on
two or more shifts during a 24-hour period with a predefined
periodicity. The software remembers the routine and streamlines the
process by scouring which employee is scheduled for a specific
shift during the day. Some businesses that suit this type of
scheduling are hospitality industries like restaurants and
hotels.
Dynamic scheduling.
Work shifts that constantly change
belong to dynamic scheduling. It may also refer to shifts with
varying clients and locations such as HVAC technicians, pet sitting
services, and home care contractors. The employees are scheduled
for a shift at different times and locations. The software helps
avoid scheduling conflicts by ensuring everyone gets a real-time
update on who is available.

Some products cater to only one
type while others can implement the two scheduling types.
Additionally, it also comes in two deployment types.

Web-based. Many companies use this type of deployment
because it can be accessed in any computer anywhere in the world as
long as the user has the necessary login details and internet
connection. There are no installations needed and the data doesn’t
have to be backed up manually so you’re assured your data is
secured and saved. Purchasing this type of service can be on a
monthly or annual basis which you can pay for as long as you use
it. In most cases, the cost depends on the number of users or
employees.
On-premise/Server-based.
The database and software for
storing your information are installed on your server. Hence, it
can only be used by users within your private network. It usually
has a high upfront cost of purchasing the system with additional
payments for maintenance, support, and upgrades. Backing up data
must also be done regularly so you can restore it if the computer
breaks down or needs replacement.

Planday’s user interface (UI) for
their mobile platforms.

Features of Employee Scheduling
Software

Schedule overview. This
is essential for viewing your weekly, biweekly, and monthly shifts
so you can gain perspective regarding your employee’s schedule like
coverage gaps. Filter what you want to see based on location,
specific shifts, and roles. You can also view who is assigned at a
certain time and location.
Work management. This lets
you oversee your work or project by managing billable and
nonbillable work, portfolio management, budget allocation, meeting
schedules, and employee workloads while maintaining productivity
and efficiency.
Real-time communication. The software combines its capabilities with
mobile technology to provide real-time, 24/7 access to your
workforce through text messaged, emails, or mobile applications.
This ensures everyone receives timely notifications for any
announcements, updates, and changes.
Auto-assign shift. This
expedites one of the most time-consuming processes which is
assigning shifts. It automates matching an employee with the
appropriate role in an organized way. After all, what is employee
scheduling software if not for automating shift assignments and
speeding up the process.
Shift swapping. This
makes it easy for employees to trade their shifts or pick up
available shifts. This prevents double-booking to a specific shift
while staying compliant with your company’s overtime rules to avoid
unplanned overtime costs.
Schedule template. The
template serves as a base for your next schedules which you can
fine tune based on your current shift requirements. This can be
saved from your previous schedules to reduce the time spent on
creating new formats even when the schedule is static or
repeating.
Worker profile. This is
essential in handling all your employee’s data like contact
information, licenses, training, documents, certifications,
expiration dates, employment history, and education information,
among others. This helps you align job responsibilities with their
expertise and ensure compliance.
Resource forecasting. Leverage sophisticated algorithms according to
historical patterns accurately to have a projection on what types
and how many resources you’ll need.
Reports and analytics. It
provides insight on labor costs, schedules, and employees for
people and calendar reports, financial reports, time clock, and
data export. These executive summaries are vital to keeping the
management informed about the entire staff’s schedule and working
information.
Integrations. If you have payroll and human capital
management systems, you can integrate the software to optimize your
business operations. This can also contribute to centralizing your
time and attendance functionality.

Buying factors to consider

Ease of use. Not all users in various types of industries
are tech savvy. Hence, choosing a system that is user-friendly
eliminates a long learning curve for users with no technical
knowledge.
Auto-assign shifts.
Assigning shifts is time-consuming
which makes it crucial to look for a system that automates the
process following your own set of rules. This eliminates the need
to manually match an employee to a position and prevent
errors.
Schedule Tracker. Since one of the main purposes of getting an
employee scheduling software is to make scheduling efficient,
having a tracker is essential. This helps you build and maintain
schedules, boost customer satisfaction, and set up billing
cycles.
Cost-efficiency. Purchasing a software plan is an investment.
It’s important to choose one that gives you more value and
function. This may also mean adding premium features for a better
ROI if it supplies your business needs.
Targeting business challenges.
Identifying your business’ pain
points is crucial because each business faces different challenges
due to unique factors. Knowing what issues you need to address
makes choosing a software that can solve it more
effective.
System compatibility.
To truly improve your business
operations, the new software must be compatible with your existing
systems such as reporting, payroll, and point-of-sale (POS), if you
have them. Integrating them together increases the overall
efficiency of your processes and maximizes the software’s
performance.
Accessibility and security.
For the convenience of your team,
considering the software’s accessibility is vital. Since most
people nowadays prefer using their smartphones and tablets, having
a software that’s available on mobile platforms is essential. It
must also be secure to protect your business data.
QuickBooks integration.
While it is optional and
preference-based, choosing a software that integrates with
QuickBooks or other accounting solutions streamlines payment
management.
Available technical support.
Stumbling upon technical issues can
hurt your business and waste valuable time. Knowing the software
has a reliable and reachable support gives you peace of mind in
case of any software problems.
Analytics and reporting.
The software must provide you with
sufficient and accurate information to optimize your scheduling
process. Make sure to check if it collects relevant data that you
can assess and review.

7Shifts’ performance tracker showing
sales and labor costs.

Pricing of Employee Scheduling
Software

To get an idea of the cost of
employee scheduling software, here are some pricing plans for the
leading product solutions in this niche.

Scoro. It comes in three
pricing plans that start at $22 per user and $899 for onboarding
cost. All their plans are equipped with robust features like
automated data backup, full-featured API, and various management
tools to cater different business needs and scale.
7Shifts. The
price packages start at $39.99 per month for the Entree which can
also be billed monthly or annually. Enterprises that need more
tools and solutions can also ask for a quote to customize the plan
accordingly.
SubItUp. Their
pricing packages start at a monthly rate of $1 per user with
features like manual scheduling and shift changes. Higher plans
include API access, HR tools, and automated scheduling. Enterprises
can ask for a quote for specific scheduling requirements so
SubItUp’s consultants can develop a solution for you.
Planday. Starting from a monthly fee of $2 per user,
basic scheduling and communication services are covered. You may
also add more features and upgrade your plan as your company
grows.
ADP Vantage HCM. Its pricing is only available upon request for
a quote as their consultants base the fee on your business’
scheduling needs.

Potential Issues

Internet connection issues.
Most work management software
solutions are web-based and reliant to internet access. However, it
can be challenging for users who don’t have a high level of
performance with their internet connections.
Skeptical employees.
Some employees are hesitant about
adopting new technology, especially those who are not very tech
savvy. This can be solved through an open communication to let your
employees understand the benefits and convenience it can give
them.
Underutilization. You pay when you implement the system. If it’s
features are not fully utilized, you may get little ROI. Making
sure you understand how the system works is crucial, especially
when you add premium tools and features.

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What is Employee Scheduling Software? Analysis of Features, Benefits and Pricing