In an effort to bring the Digital Services Industry to the
forefront of the economic diversification programme of President
Muhammad Buhari’s administration, the National Information
Technology Development Agency (NITDA) has developed a National
Outsourcing Strategy for Nigeria.
The framework, which is currently in draft form, is a follow up
to the Nigerian National Outsourcing Policy launched in 2007.
With the unveiling of the National Digital Economy Policy and
Strategy by Mr President in November, 2019, the need for an
outsourcing framework to be line with the eighth Pillar on
Indigenous Content Promotion and Adoption cannot be
overemphasized.
Furthermore, the framework is in line with Government
initiatives and priority projects such as the Economic Recovery and
Growth Plan, enabling e-Government by 2023, lifting 100 Million
Nigerians out of poverty and transforming Nigeria to a
knowledge-based economy in the wake of the current global
pandemic.
The framework provides a veritable opportunity for promoting an
enabling institutional, legal, regulatory, technological and
infrastructural environment for sustainable development and rapid
growth of IT enabled outsourcing industry in Nigeria.
In order to ensure adequate input from stakeholders, NITDA today
organised a virtual workshop where the strategy [document] was
presented to stakeholders for their comments and input.
Speaking during the workshop, the Director General of NITDA, Mr.
Kasifu Inuwa Abudullahi, said that coronavirus and self-isolation
has caused extreme changes in our life, and forced us to change our
behaviours and adapt new habits.
He said “Business Process Outsourcing (BPO) offers services such
as administration, supply chain management, sales, paralegal,
marketing, and customer care services. Players in the business
process outsourcing compete in providing reliable and
cost-effective services across industries and sectors such as
Government, Healthcare, Manufacturing, IT and
Telecommunications.
“NITDA embarks on this journey to accelerate digital economy and
transformion in Nigeria. The journey started in 2017, with the
introduction of The Economic Recovery and Growth Plan (ERGP) policy
to restore economic growth while leveraging on the talent and
knowledge of the Nigerian people, especially the Youth.
“The policy identifies ICT as a key enabler and encourages
investment in digital economy. On 23rd October 2019, President
Muhammadu Buhari, GCFR went further and re-designated our Ministry
from the Ministry of Communications to the Ministry of
Communications and Digital Economy. This single action has put
Nigeria on the global map of digitally competitive nations.
“Under the leadership of the Honourable Minister of
Communications and Digital Economy, Dr Isa Ali Ibrahim Pantami, the
implementation of the Nigerian Digital Economy Policy and Strategy
is getting top priority with launch of the National Broadband plan
and Digital Nigeria Capacity Building programme. These are part of
the efforts to bring the Digital Services Industry to the forefront
of the economic diversification programme of President Muhammad
Buhari’s administration,
“In consistent with this, NITDA is presenting a draft National
Outsourcing Strategy to you the expert for review. The strategy is
in line with Government initiatives and priority projects such as
the Economic Recovery and Growth Plan, Digitization of government
services, lifting Nigerians out of poverty and transforming Nigeria
to a knowledge based economy in the wake of the current global
pandemic.
“The strategy aims to foster an enabling institutional, legal,
regulatory, technological and infrastructural environment for
sustainable development and rapid growth of IT enabled outsourcing
industry in Nigeria. And we targeting creating over a Million jobs
in Nigeria by 2025.
In order to achieve these ambitious targets, the plan is focused
on the following 7 critical pillars:
- Infrastructure
- Skill and Human Capital
Development - Branding and Promotion
- Digital Finance and Incentives
- Innovation and Entrepreneurship
- Trust, Privacy and Security
- Multi Stakeholder Governance
“At this juncture, it is my pleasure to present to you the draft
document for your expert review and input to make it richer. We
value stakeholders’ input because collaboration is one of our
strategic capabilities in NITDA”, the DG added.
Meanwhile, stakeholders cutting across public and private
organisations, industry associations, and the media, hailed NITDA
for the strategic move.
In an effort to bring the Digital Services Industry to the
forefront of the economic diversification programme of President
Muhammad Buhari’s administration, the National Information
Technology Development Agency (NITDA) has developed a National
Outsourcing Strategy for Nigeria.
The framework, which is currently in draft form, is a follow up
to the Nigerian National Outsourcing Policy launched in 2007.
With the unveiling of the National Digital Economy Policy and
Strategy by Mr President in November, 2019, the need for an
outsourcing framework to be line with the eighth Pillar on
Indigenous Content Promotion and Adoption cannot be
overemphasized.
Furthermore, the framework is in line with Government
initiatives and priority projects such as the Economic Recovery and
Growth Plan, enabling e-Government by 2023, lifting 100 Million
Nigerians out of poverty and transforming Nigeria to a
knowledge-based economy in the wake of the current global
pandemic.
The framework provides a veritable opportunity for promoting an
enabling institutional, legal, regulatory, technological and
infrastructural environment for sustainable development and rapid
growth of IT enabled outsourcing industry in Nigeria.
In order to ensure adequate input from stakeholders, NITDA today
organised a virtual workshop where the strategy [document] was
presented to stakeholders for their comments and input.
Speaking during the workshop, the Director General of NITDA, Mr.
Kasifu Inuwa Abudullahi, said that coronavirus and self-isolation
has caused extreme changes in our life, and forced us to change our
behaviours and adapt new habits.
He said “Business Process Outsourcing (BPO) offers services such
as administration, supply chain management, sales, paralegal,
marketing, and customer care services. Players in the business
process outsourcing compete in providing reliable and
cost-effective services across industries and sectors such as
Government, Healthcare, Manufacturing, IT and
Telecommunications.
“NITDA embarks on this journey to accelerate digital economy and
transformion in Nigeria. The journey started in 2017, with the
introduction of The Economic Recovery and Growth Plan (ERGP) policy
to restore economic growth while leveraging on the talent and
knowledge of the Nigerian people, especially the Youth.
“The policy identifies ICT as a key enabler and encourages
investment in digital economy. On 23rd October 2019, President
Muhammadu Buhari, GCFR went further and re-designated our Ministry
from the Ministry of Communications to the Ministry of
Communications and Digital Economy. This single action has put
Nigeria on the global map of digitally competitive nations.
“Under the leadership of the Honourable Minister of
Communications and Digital Economy, Dr Isa Ali Ibrahim Pantami, the
implementation of the Nigerian Digital Economy Policy and Strategy
is getting top priority with launch of the National Broadband plan
and Digital Nigeria Capacity Building programme. These are part of
the efforts to bring the Digital Services Industry to the forefront
of the economic diversification programme of President Muhammad
Buhari’s administration,
“In consistent with this, NITDA is presenting a draft National
Outsourcing Strategy to you the expert for review. The strategy is
in line with Government initiatives and priority projects such as
the Economic Recovery and Growth Plan, Digitization of government
services, lifting Nigerians out of poverty and transforming Nigeria
to a knowledge based economy in the wake of the current global
pandemic.
“The strategy aims to foster an enabling institutional, legal,
regulatory, technological and infrastructural environment for
sustainable development and rapid growth of IT enabled outsourcing
industry in Nigeria. And we targeting creating over a Million jobs
in Nigeria by 2025.
In order to achieve these ambitious targets, the plan is focused
on the following 7 critical pillars:
- Infrastructure
- Skill and Human Capital
Development - Branding and Promotion
- Digital Finance and Incentives
- Innovation and Entrepreneurship
- Trust, Privacy and Security
- Multi Stakeholder Governance
“At this juncture, it is my pleasure to present to you the draft
document for your expert review and input to make it richer. We
value stakeholders’ input because collaboration is one of our
strategic capabilities in NITDA”, the DG added.
Meanwhile, stakeholders cutting across public and private
organisations, industry associations, and the media, hailed NITDA
for the strategic move.