Nigeria (FAAN)
The Federal Airports Authority of Nigeria (FAAN) said it has put
arrangements in place on passenger facilitation and what to expects
ahead of resumption of flights.
Speaking at an aviation webinar organised by Women in Aviation
(WIA) Nigeria with the theme: “Aviation: The New Norm in the post
COVID”, General Manager Corporate Affairs of FAAN Mrs. Henrietta
Yakubu said passengers should expect delays and long hours of
checks and re-checks right from when they arrive the airport and
departs.
She said escorts of VIPs would no longer be allowed to follow
their principals into the terminal and such principals would be
subjected to all health checks.
To this end, she said passengers are expected to leave their
home early hours before their flights to go through the various
checks before entering the terminal and after.
“We are going to expect flight delays, flights will experience
delays from checks and re-checks. If you are travelling, I will
expect a potential traveler to leave home hours before his flight.
Why do I say this?
”Because there is going to be a lot of checks in the front of
the terminal we have been told that some may activities and
procedures will take place in front of the terminal. So air
travelers are expected to leave home very early so that they can
get to the airport on time.”
The FAAN spokesperson also explained that passengers should
expect that airlines would charge more in terms of airfare, adding
the International Air Transport Association, IATA said that there
would be 45 percent increase in fares.
Yakubu stated that the COVID-19 had brought a lot of changes to
air travel and to ensure the safety of passengers and airport users
the way of doing things before have to change, adding that the
pandemic would make people cut down on non-essentials and lead to
low demand of air travel.
At all airports, she said social distancing would be 100%,
temperature screening, wearing of face masks, disinfection of shoes
and luggage of passengers would also be carried out 100% regardless
of personalities.
“There will be floor markings indicating where each passenger
will wait on the queue, arriving Passengers will also be subjected
to temperature screening, physical distancing too will be observed
while Passengers are waiting by the carousel to pick up their
luggage.”
Passengers are expected to arrive the airport with their face
masks on, their luggage and pairs of shoes to be disinfected.
Passengers are expected to observe to observe social/physical
distancing.”
“Passengers will subject themselves to temperature screening and
departure halls will be arranged in such a way that physical
distancing too will be observed,” she added.
General Manager Customer Service/SERVICOM, FAAN Mrs. Ebele Okoye
harped on the decongestion of the terminal building especially
outside where all sorts of people who do not have business at the
airport mill around.
According to her, in reducing contact, the days of opening
people’s bag at the airport to search what is inside should be done
away with.
” I will urge all the airports to consider and make provision
for different kinds of passengers, social distancing, adequate
information and security and more importantly, Social security.
Okoye urged passengers to save themselves the stress of coming
to the airport to buy tickets rather they buy their tickets online,
check in online and pay for their trolleys online to reduce the
hours they would have to spend carrying out these activities.
“Social security can be done online ticket purchase am sure that
the airline will notify the people who purchase their ticket online
to check in online and decongest the terminal building, no hangers
around, touts should be
out of the airport, anyone not travelling should not be allowed to
enter the airport, how do passengers get their trolley, they can
pay online, you don’t need contacts.”
The webinar moderated by the WIA President, Mrs Rejoice
Ndudinachi featured the Airport Manager South West Airports/Airport
Manager, Murtala Mohammed International Airport, MMIA, Lagos, Mrs.
Victoria Shin-Aba, former Rector, Nigeria College of Aviation
Technology, NCAT, Zaria and other top women professionals in the
industry.
Nigeria (FAAN)
The Federal Airports Authority of Nigeria (FAAN) said it has put
arrangements in place on passenger facilitation and what to expects
ahead of resumption of flights.
Speaking at an aviation webinar organised by Women in Aviation
(WIA) Nigeria with the theme: “Aviation: The New Norm in the post
COVID”, General Manager Corporate Affairs of FAAN Mrs. Henrietta
Yakubu said passengers should expect delays and long hours of
checks and re-checks right from when they arrive the airport and
departs.
She said escorts of VIPs would no longer be allowed to follow
their principals into the terminal and such principals would be
subjected to all health checks.
To this end, she said passengers are expected to leave their
home early hours before their flights to go through the various
checks before entering the terminal and after.
“We are going to expect flight delays, flights will experience
delays from checks and re-checks. If you are travelling, I will
expect a potential traveler to leave home hours before his flight.
Why do I say this?
”Because there is going to be a lot of checks in the front of
the terminal we have been told that some may activities and
procedures will take place in front of the terminal. So air
travelers are expected to leave home very early so that they can
get to the airport on time.”
The FAAN spokesperson also explained that passengers should
expect that airlines would charge more in terms of airfare, adding
the International Air Transport Association, IATA said that there
would be 45 percent increase in fares.
Yakubu stated that the COVID-19 had brought a lot of changes to
air travel and to ensure the safety of passengers and airport users
the way of doing things before have to change, adding that the
pandemic would make people cut down on non-essentials and lead to
low demand of air travel.
At all airports, she said social distancing would be 100%,
temperature screening, wearing of face masks, disinfection of shoes
and luggage of passengers would also be carried out 100% regardless
of personalities.
“There will be floor markings indicating where each passenger
will wait on the queue, arriving Passengers will also be subjected
to temperature screening, physical distancing too will be observed
while Passengers are waiting by the carousel to pick up their
luggage.”
Passengers are expected to arrive the airport with their face
masks on, their luggage and pairs of shoes to be disinfected.
Passengers are expected to observe to observe social/physical
distancing.”
“Passengers will subject themselves to temperature screening and
departure halls will be arranged in such a way that physical
distancing too will be observed,” she added.
General Manager Customer Service/SERVICOM, FAAN Mrs. Ebele Okoye
harped on the decongestion of the terminal building especially
outside where all sorts of people who do not have business at the
airport mill around.
According to her, in reducing contact, the days of opening
people’s bag at the airport to search what is inside should be done
away with.
” I will urge all the airports to consider and make provision
for different kinds of passengers, social distancing, adequate
information and security and more importantly, Social security.
Okoye urged passengers to save themselves the stress of coming
to the airport to buy tickets rather they buy their tickets online,
check in online and pay for their trolleys online to reduce the
hours they would have to spend carrying out these activities.
“Social security can be done online ticket purchase am sure that
the airline will notify the people who purchase their ticket online
to check in online and decongest the terminal building, no hangers
around, touts should be
out of the airport, anyone not travelling should not be allowed to
enter the airport, how do passengers get their trolley, they can
pay online, you don’t need contacts.”
The webinar moderated by the WIA President, Mrs Rejoice
Ndudinachi featured the Airport Manager South West Airports/Airport
Manager, Murtala Mohammed International Airport, MMIA, Lagos, Mrs.
Victoria Shin-Aba, former Rector, Nigeria College of Aviation
Technology, NCAT, Zaria and other top women professionals in the
industry.