The Nigeria Electricity Distribution Company, through the Minister of Power, Babatunde Fashola, has directed customers to report any of its staff that requests for money, before installing pre-paid meters for appropriate action.
The Kano Managing Director, Jamilu Gwamna, gave the directive at a public forum, on the visit of the House of Representatives Committee on Power, in Kano.
Gwamna, who was responding to some of the complaints raised by customers, said the meters were free, and nobody should charge customers a single kobo before installation.
“I want to use this forum to inform customers that meters are free, and nobody should charge them a single kobo.
“Any staff who requests for money or asks you money for the meters, should be reported directly to me for necessary action”, he said.
“All the issues raised in terms of over billing, metering, and quality of supply, will definitely be addressed seriously.
“Some of the outages you experience are not deliberate, but are due to system collapse, which is not under our control”, Gwamna said.
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